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ScaleUp Tech security principles and responsible reporting guidance.

Last updated: 29 July 2026
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Our approach

We use layered controls appropriate to each product, including least-privilege access, environment-separated secrets, transport encryption, validation, auditability, dependency review, and automated tests. Controls evolve with product maturity and risk.

Your responsibilities

Use a unique strong password, keep devices and recovery channels secure, review account activity, and contact us promptly if you suspect compromise. Never send passwords, one-time codes, or private keys by email.

Report a vulnerability

Send a concise report to our contact email with the affected product, reproducible steps, and impact. Do not access other users’ data, disrupt service, use social engineering, or publish details before we have had a reasonable opportunity to investigate.

Contact

Questions about this document can be sent to hello@scaleuptech.org.

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